Leading the team vs Managing the team

A manager complained to me recently that the team she was responsible for were not doing what they were asked and they were all useless. “interesting” I immediately thought and asked her how long they had all worked for the organisation. It turns out that...

Dealing with Insubordination

It can be very frustrating for business owners when team members simply will not do what is asked of them. This frustration is compounded even more when this attitude spreads to other team members and the business owner is fearful of the the team. This happens often...