What to measure in a small business

The biggest mistake that small business owners make from the outset in their business is that they do not keep score. And I do not just mean the money side of things. Activity leads to Results which leads to turnover, but not necessarily profit. I met a young...

What gets measured gets managed

If you have ever played a game, be it football or tiddly winks, you will most probably have kept score. The same is not true in many businesses and consequently business struggle and fail to take corrective action quickly enough – because they are often unaware...