So you think you know it all…

I Know, I Know, I Know and therefore I am not listening…

How many times have you had a discussion with a team member about their performance, i know everythingconscious of the fact that they are nodding in agreement, but silently saying to themselves that “they know it all” and therefore, are not listening, not taking in the feedback and more than likely, not going to make any change to their work.

It is very frustrating.

“I Know” are 2 of the most dangerous words in life – They close your brain off from learning anything new, they deprive you of new opportunities to learn, they prevent you from improving the quality of your life and if you are a business owner, they can deliver you a team of mediocrity that takes your business nowhere.

I challenge you. Next time you find yourself saying that or next time you hear it from a team member, stop.

Let me give you an example. I was recently speaking to a sales exec about their performance. They had been in sales for 20 years, so as far as they were concerned they knew it all about sales. This same individual was performing at about 60% of the average sales person in the business but they could not see it. They could not see that their 20 years of experience was in fact 1994 repeated 20 times. they could not see that the world around them had changed. They had not adapted themselves.

Rather than them saying “I Know” they need to replace this with “I can sell but how good am I at it, really?” Everyone needs to say this because there is always room for us to improve.

Focus your team on getting better. Focus yourself on getting better.

The more you learn, they more you can earn. Call me on 087 222 0720 if you want to learn and earn more.

1st Gitomer Certified Advisor in Ireland

Quick Announcement:

Derek O’Dwyer is now the 1st Gitomer Certified Advisor in Ireland. Derek has been personally trained by Jeffrey to deliver his complete range of Classroom and online training. Derek will be running a number of introductor sessions over the next few weeks. for full details of all the courses, check out this website.

Jeffrey Gitomer is the author of The New York Times best-sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of gitomer CAConnections, The Little Gold Book of YES! Attitude and 21.5 Unbreakable Laws of Selling. All of his books have been number one best-sellers on, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, The Little Red Book of Sales Answers, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching!, The Little Teal Book of Trust, Social BOOM!, and The Little Book of Leadership. Jeffrey’s books have appeared on best-seller lists more than 850 times and have sold millions of copies worldwide. Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and Internet training programs on selling, customer loyalty, and personal development.

In addition Derek also offer people access to the latest in online learning offering one of the most advanced supervised learning platforms.

With over 1000 hours of online content any business owner would be advised to see the system for themselves and take advantge of all that Jeffrey Gitomers training can offer.