Your business RESULTS reflect your MINDSET

I meet a lot of business owners. Many of them are from very similar businesses, operating in the same markets, in the same business environment. But their results vary wildly.

When we question the results, we get a vast array of reasons and excuses.

The business that are struggling generally focus on external factors or factors that do not involve the business owner. Things like the economy, the weather, the competition, the products, the price, the team that they have working (or not working) for them. Its is never about activity and results.

The business that are successful generally focus on understanding their business, planning for success, understanding leverage, understanding how to differentiate, understanding how to make tough decisions about team, about customers and about products. They understand and act on what is good for the business in the short medium and long term, they have a plan and they stick to the plan. They understand about ownership and accountability and most importantly, they understand about leverage and leadership. They also take massive action.

So if this is so obvious, why does everyone not do the same?

Is it because we are conditioned for instant gratification, for immediate results. Do we not understand about growing a business, how it needs structure and a plan. Do we not understand about how to hire and manage the best people.

Being in business is a long term play, it is very difficult to work a long term play when everything you do is based on immediacy and short term results. It is very difficult to build a long term business when there is no foundation in place. It is even harder to sell a business that has survived for a long time with no structure – it has no value.

Business Success starts in your mind, it needs to be developed and it needs time to develop. Are you working on this?

As a business coach, I work with client who want to build their business properly.

If you have a business that works, but only with enormous effort from you, we probably need to talk.

My direct line is 087 222 0270



I would be quicker doing it myself…

If you, as a manager or as a business owner ever find yourself say, “I would be quicker "  A Chain Is No Stronger Than Its Weakest Link " Written On A Bdoing it myself”, you have a problem on your hands.

Either you are not good at delegating, you are not prepared to take the time to train your team, you do not trust your team or you simply have the wrong team.

While “doing it yourself” may be the only option available to you in the moment, the problem will remain with you forever, unless you decide to resolve the problem.

Thinking that “you would be quicker doing it yourself” will lead to the following:

1. You being caught up endlessly in the “busyness” of business.

2. An ineffective team that get no satisfaction from working in your business.

3. Sluggish business growth restricted by your “busyness”

4. Poor customer service – Good while you are there but disengaged when you are not there.

5. Burnout for you.

So whats the answer?

It’s simple. If you want to grow and develop a business that can work without you, you will need to invest some of your time and some of your effort creating systems within your business.

Once the systems are created, you will need to train the team on how to use the system

If the system works properly, there should not be any reason why 80% of the tasks in the business can be completed by people other than you.

Most business owners will not take the time to create a systemised business. This is a shame as the business cannot grow beyond their own capability and the number of hours in the day.

The word SYSTEM is an Acronym for:

Saving You, Stress, Time, Energy and Money

In theory, all business owners want all of the above.

I have a list of systems required by every business. I have examples of systems that work in businesses that I have coached over the past 12 years.

If you would like a copy of the list or to see some examples, email me and I will rush them to you.



Confusing assertive, over confidence or arrogance at work

Have you ever been accused of being arrogant? or Over Confident? How did you feel about it? Did you feel that you were just being assertive in your position? Its a common problem and if not dealt with can lead to problems in your managerial career, ones that will eventually cause your advancement to be limited.

Good leadership is all about the ability to lead people in a particular direction, in pursuit of a particular objective, within a particular time frame  An assertive person will have a very clear vision of where he wants to go, he will also understand the team he is leading and he will tailor his communication and leadership around the needs of his team. His communication will be inclusive but focused and clear. They will involve their team but will guide the discussion to prevent the objectives being sidetracked.

The overconfident leader will sweep everyone along in a haze of enthusiasm and this will work well while everything is going right. Once they hit a bump, the will lost their team because they have been more focused on themselves than on the whole team they are responsible for leading.

The arrogant leader will issue the orders with no opportunity for discussion. Their belief in bigstock-Big-businessman-crushing-a-sma-33796280their own superiority or their unwillingness to show any weakness because of their own insecurity will prevent them from listening or engaging in any conversation. This situation is further exacerbated when something goes wrong. The arrogant leader will rarely accept any responsibility for any wrong decision, they will blame their inferiors or make other excuses. And this can be very disconcerting and disheartening for team members.

In most cases, it is mis-communication, what is said vs what is heard, how something is said vs how that same thing is interpreted.

Dealing with an arrogant leader, at whatever level in the organisation can be very challenging. There is always the option of going to management if that option exists. If you are being forced to deal with it on your own, its important to realise that the arrogance can be a mask for insecurity, or lack of knowledge or lack of ability. It can stem from the person being in a position of authority without having eared the right so they cover their lack of experience with arrogance rather than learning how to be the person they need to be.

It can also stem from the title or profession assumed by that person and they may be using this title for more than it was intended. This is often evident in professional services businesses or businesses where the principal has achieved a higher level of educational qualification without receiving the same level of people and business management skills required.

If you are faced with any of these situations take the first step and call me…