As the saying goes – “the fish is rotten from the head down”.
If you are an employer, it is your responsibility to have the correct structure in your business to ensure that you employee perform to the best of their ability. Before you can really work on the culture of your business you need to have the following:
1. Contracts of employment – each team members needs to have a contract of employment with you and they need to receive it within a month of joining. This is for your benefit as well.
2. A job description – each team member needs to understand what their job is and how they will be measured in that job. Most small business owners do not provide these because they fear the “that’s not in my job description” retort when they ask someone to do a different task. That response can be avoided.
3. Your employee handbook – you need this because it contains all the working rules that you have in your business. It explains what you should do if there is ever a problem with a team member and it also outlines expectations for the team.
As business coaches, we work with business owners to ensure that these are in place. With the right structure in place we also work with business owners to build their business based on these firm foundations.
Call Derek O’Dwyer today to discuss the structure of your team and how best to get renewed momentum in your business.